Software Support Expert

2 days ago

Ahmedabad, Gujarat, India beBeeCareer Full time ₹ 6,00,000 - ₹ 12,00,000
Technical Support Specialist Job

About an integrated SaaS system that minimizes costs through automation and accounting tools.

Job Role Overview

This is a technical support role responsible for providing user assistance and creating instructional content for our software system. This position offers opportunities for growth and expansion of responsibilities.

Main Responsibilities:
  • Prepare articles on software features for clients
  • Create instruction manuals for internal use
  • Design systems and develop internal/external support guides
  • Assist in preparing details for new feature development
  • Liaise with teams concerning product development or project details
  • Handle ad-hoc assignments as required

The ideal candidate will have a degree in Finance, Accounting, Management, or Business Administration, and 1 year of experience in software-related roles. Strong analytical skills, excellent written and spoken English, and proficiency in Excel and Word are essential.

This is a remote work opportunity with flexible deadlines and competitive benefits package. We offer professional development, career advancement, and a collaborative work environment that values creativity and innovation.

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