IT Infrastructure Monitoring Lead

7 days ago


Bengaluru, Karnataka, India Kotak Mahindra Bank Full time

Job Description:

Kotak Mahindra Bank is seeking an experienced IT Infrastructure Monitoring Lead to join its team. As a key member of the IT department, you will be responsible for overseeing the end-to-end life cycle of managed environments, from installation to configuration, management, support, and troubleshooting.

The ideal candidate will have at least 7 years of experience working on infrastructure monitoring, patching, automation products, preferably BMC products. Additionally, they should have practical experience with multi-platform operating systems, including Windows, Linux, and AIX, and be able to manage projects end-to-end.

Key Responsibilities:

  • Oversee the installation, configuration, management, and support of managed environments
  • Ensure effective communication with various teams and stakeholders
  • Coordinate with teams to understand requirements and provide solutions and resolutions
  • Manage projects end-to-end, from planning to execution and closure
  • Create and update documentation, such as Standard Operating Procedures (SOPs) and other IT-supported services and applications

Required Skills and Qualifications:

  • Minimum 7 years of experience in infrastructure monitoring, patching, and automation products
  • Practical experience with multi-platform operating systems, including Windows, Linux, and AIX
  • Ability to manage projects end-to-end
  • Effective communication and coordination skills
  • Desire and ability to learn and grow
  • Familiarity with ServiceNow integration is preferable


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