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Business Process Specialist

3 weeks ago


Pune, Maharashtra, India EXL IT service management Full time

Key Responsibilities

  • Evaluate the impact of new releases and procedures on existing processes.
  • Manage complex claims processing functions, including process review and bill review.
  • Utilize related systems and technology proficiently to streamline processes.
  • Liaise with team leaders or supervisors to identify and address system errors, program malfunctions, or workflow inefficiencies.
  • Communicate with claim handlers for clarification or authorization as required.