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Technical Support Specialist

3 weeks ago

Mumbai, Maharashtra, India Josem Full time

Job Description for Post-sales Engineer at Josem

About Josem

Josem is a leading provider of environmental equipment solutions, committed to delivering high-quality products and exceptional customer support.

Job Summary

We are seeking a highly skilled Post-sales Engineer to join our team. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers, addressing their concerns and ensuring optimal product performance.

The ideal candidate will possess strong knowledge of electrical systems and secondary control circuit diagrams, as well as excellent problem-solving skills and communication abilities.

  • Provide technical support for environmental equipment, addressing customer issues and offering solutions to ensure optimal product performance.
  • Possess qualifications in electrical systems and expertise in secondary control circuit diagrams.
  • Participate in product design and testing to enhance technical support capabilities.
  • Assist sales teams with product demonstrations and technical presentations for customers.

Requirements:

  • Background in HVAC or air conditioning is preferred.
  • Fluency in English is essential.
  • Ability to undertake extended international assignments, primarily in Europe.
  • Strong communication and problem-solving skills, with a flexible and proactive approach to challenges.