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Digital Transformation Expert
1 week ago
The Strategic Engagements Group at Firstsource is seeking a highly skilled and experienced Digital Transformation Expert to join our core team. As a key member of this group, you will play a crucial role in contributing to consulting engagements for customers and building strategic solution development infrastructure within the organization.
Key Responsibilities:
- Participate in strategic consulting projects, facilitating the creation, review, and sign-off of project deliverables.
- Analyse customer data and draw insights/recommendations to drive business growth.
- Work closely with customers to understand their business drivers, create customer journeys, and process maps.
- Develop in-depth knowledge of products and support knowledge management on creating/assimilating new methodologies, tools, and techniques.
Requirements:
- MBA/PGDBM/PGDM (Full Time) from Premier Business Schools.
- Relevant solutioning, consulting, requirements gathering, and business development experience.
- Strong analytical and quantitative skills.
- Cross-industry exposure, preferably in banking/financial services/mortgage industry or US Healthcare.