AI-Native Customer Delivery Expert

12 hours ago

Tirupati, Andhra Pradesh, India beBeeCustomerSuccess Full time ₹ 80,00,000 - ₹ 1,20,00,000
Customer Success Specialist

We're building the AI-native system of intelligence for enterprise sales teams, and we need high-agency problem solvers to own delivery for our top accounts.

This role is not about ticketing; you'll work directly with founders, product, and engineering to drive customer outcomes, build reusable playbooks, and influence what the product becomes.

Key Responsibilities:
  • Run onboarding and ongoing success for our top enterprise accounts.
  • Solve problems fast and anticipate customer needs.
  • Influence the product roadmap through real customer insights.
  • Track health, adoption, renewals, and upsell signals.
  • Partner with Sales/Marketing for expansion plays.
  • Build CS processes, content, and playbooks from scratch.
The Ideal Candidate:

We're looking for someone with ~3 years in CS/client delivery/consulting/ops who can thrive in a startup environment.

Candidates should be calm in chaos, think like owners, and want to be part of a team building the future of work.

Location: Gurgaon - in-office 3 days/week.

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