Benefits Administrator
7 days ago
Avantor is seeking a highly skilled Benefits Administrator to join its HR Shared Services team. The successful candidate will be responsible for administering employee benefits programs, ensuring compliance with company policies and regulatory requirements. This role involves leveraging Workday and ServiceNow to manage benefits and leaves workflows, generating reports on benefits participation, leave trends, and compliance metrics. The ideal candidate will possess strong analytical skills, excellent communication skills, and a customer-centric mindset.
Key Responsibilities:
- Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Process employee enrolments, changes, and terminations.
- Serve as the first point of contact for benefits-related inquiries ensuring timely resolution.
- Coordinate with benefits vendors and internal stakeholders to ensure smooth operations.
- Assist in open enrolment activities, including system updates, communications, and employee support.
Requirements:
- Bachelor's degree in a relevant field.
- 3+ years of experience in HR shared services, benefits, and leave administration.
- Strong knowledge of Workday Benefits & Leave modules preferred.
- Experience using ServiceNow for HR case management preferred.
- Understanding of employment laws and compliance requirements related to benefits and leaves.
- Excellent communication skills with a strong customer service mindset.
- High attention to detail and ability to manage multiple priorities.
- Strong analytical skills with experience in reporting and process optimization.
- Strong communication skills to explain complex data to non-technical stakeholders.
- Experience in a multinational shared services environment.
- Knowledge of global benefits and leave policies (EU, APAC, Americas).
- HR certification (e.g., PHR, SHRM-CP) is a plus.
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