Senior Network Engineer
6 days ago
About this opportunity
Ericsson is currently seeking a dynamic Senior Engineer IP SDN to join our team. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud.
What you will do:
- To ensure configuration/updates/trouble ticket handling on various IP MPBN/SDN nodes.
- To work well within predefined system support guidelines and ground rules.
- To participate in internal technical discussions in view of improving overall network performance and making recommendations wherever possible.
- Provide 24x7 Backoffice fault/incident management support, initiating necessary escalations and providing fault resolution.
- To investigate faults/cause related to customer system/network problems.
- Actively monitor trouble ticket queues to ensure timely response to tickets.
- Execute change activities, perform service request fulfillment, FNI support, and handle fault & troubleshooting changes.
- Participate in routine maintenance activities (health checks, Backup, etc), conduct change impact analysis, and contribute to performance KPI/SLA reporting.
- Problem escalations and followups (CSR) with OEMs for action & closure.
- Support acceptance testing (AT) & smooth handover of IP MPBN/SDN nodes.
- To ensure correct working methodology (WoW), process compliance and customer handling.
- Preventive & Corrective Maintenance of MPBN/SDN nodes.
- Ensuring a smooth operation of the customer MPBN network.
- Interface with Customer, 3PP and Ericsson Departments.
- To ensure MSTOP Processes are followed in the Workplace.
The skills you bring:
- Good configuration and troubleshooting experience in IP routing & switching i.e. OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port channel, Route Policy etc.
- Hanson experience in handling configuring and troubleshooting the Nokia services model i.e., SDPs, SDP, VPLS, VLL, and VPRN will be preferred.
- Good understanding and Hanson experience on solutions such as Cisco SDN. (APIC controller and ACI fabric) & Nokia SDN (Nuage) is preferable.
- Good knowledge & exposure to multivendor IP MPBN platforms i.e. Cisco (Nexus, ASR 9K), Nokia/Alcatel (WBX, IXR, SR7/8/12X) & Ericsson (R6K)
- Hanson experience in the Cloud architecture of Ericsson, Nokia, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable.
- Clear & detailed understanding of Mobility Call flows/interfacing i.e. 2G/3G/LTE/4G, VoLTE/IMS, IN, etc
- Network Architecture and its subparts.
- Performance & Characteristics of IP/SDN Network Nodes.
- Willing to work in Shift (24 X7)
- Result oriented.
- Flexible and responsive to changing work patterns and demands.
- A thorough and methodical approach to work.
- Developed skills in Interpersonal communication.
- Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create a learning culture.
- 10 to 18 Years of Experience is required.
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