Chief Technology Infrastructure Officer

22 hours ago

Thrissur, Kerala, India beBeeHardware Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Description As a key member of our team, you will be responsible for leading the technology infrastructure that powers learning across thousands of schools and over 100,000 devices. Your role will involve overseeing all hardware operations to ensure high availability, low total cost of ownership (TCO), and seamless user experiences. This is a strategic leadership position where you will define and scale IT infrastructure for internal teams and school deployments while evaluating and adopting next-generation technologies that shape the future of learning.

Required Skills and Qualifications To excel in this role, you should have:
  • 10+ years of experience in IT infrastructure and hardware operations, including 5+ years in leadership roles managing distributed teams and multi-vendor ecosystems.
  • Proven success in managing large-scale hardware deployments and operations
  • Demonstrated expertise in establishing and managing enterprise-wide IT infrastructure, including end-user devices (computers and mobile devices), servers, and network systems
  • Deep understanding of Android-based hardware, smart TVs, and interactive panels deployed at scale in field environments such as schools or distributed branches.
  • Proven experience managing large-scale device fleets (10,000+ units) with field deployment challenges—network variability, offline access, and long-term maintenance.
  • Familiarity with LAN/WAN architecture, internal server infrastructure (on-prem or hybrid),
  • Experience working with hardware OEMs, IT service partners, and managing full lifecycle procurement with a focus on cost optimization (TCO).
  • Ability to evaluate and adopt new hardware innovations with a deeper understanding of various hardware specifications
  • Solid understanding of IT security, OS patching, and update management across internal networks and internal servers


Benefits You will enjoy a range of benefits, including:
  • Clear, outcome-driven leadership with high accountability
  • Strong vendor and stakeholder management with negotiation savvy
  • Ability to balance field realities with strategic goals
  • First-principles thinker who is curious about how future hardware will shape education
  • High bias for action, with comfort in high-scale, high-complexity environments


Others This role presents an opportunity to:
  • Drive infra strategy: Build and execute a future-ready hardware strategy across schools, internal teams, and warehouse systems.
  • Lead scale deployments: Oversee end-to-end lifecycle of 1L+ Android tablets, TVs, and panels—from procurement and MDM configuration to maintenance and replacement cycles.
  • Vendor management: Evaluate, onboard, and manage hardware OEMs, warehouse vendors, and last-mile deployment partners.
  • Tech innovation & evaluation: Pilot and assess new classroom technologies - teaching devices smart boards, offline-first learning kits—and recommend adoption based on learning outcomes and TCO.
  • Internal IT oversight: Ensure seamless internal IT operations—device provisioning, WiFi and VPNs, secure access management, and productivity tooling across offices.
  • Team leadership: Build and mentor IT support teams, regional hardware leads, and warehouse operations—ensuring rapid issue resolution and strong service orientation.
  • Infrastructure monitoring: Establish proactive health check systems (MDM dashboards, real-time alerts, tracking) to maintain uptime and reduce incidents.

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