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Oracle Transportation Management Solutions Expert

1 week ago

Bengaluru, Karnataka, India Oracle Full time
Job Description

In this role, you will have the opportunity to make a real impact on our customers' success by providing top-notch support for Oracle Transportation Management (OTM) Cloud and OTM On-premise applications.


Main Responsibilities:
  • Provide expert-level support for customers, including pre-implementation, implementation, and post-production support.
  • Collaborate with internal teams to resolve complex technical and functional issues, ensuring timely resolution.
  • Identify opportunities to automate issue resolutions and implement process improvements to reduce resolution time.

Requirements:
• Degree in Computer Science, Engineering, or related field with a strong understanding of applications at both functional and technical levels.
• At least 3 years of functional and technical experience with SCM - Oracle Transportation Management (OTM) Cloud or OTM On-premise Application.
• Excellent problem-solving skills, ability to work under pressure, and excellent communication skills.