Systems Administration Manager
3 weeks ago
Job Title: Systems Administration Manager
Epsilon is seeking a highly skilled Systems Administration Manager to join our IT Infrastructure team. As a key member of our team, you will be responsible for providing end-to-end solutions for our internal and client-facing platforms.
Key Responsibilities:
- Provide support in a 24/7/365 environment responding to real-time issues and challenges.
- Offer leadership to support staff, aiding in the development and achievement of Incident and Request Management goals and strategies.
- Oversee operational activities and services and proactively identify and implement service improvements within the Operations Center.
- Provide training and guidance to Operations staff to develop and meet goals and strategy.
Requirements:
- Previous experience as a System Administrator is advantageous.
- Excellent knowledge of administering operating systems and troubleshooting hardware.
- 5 years of experience managing technical teams, with a minimum of 7 years' experience in a related field.
What You Will Enjoy:
- As part of the Epsilon Product Engineering team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe.
- You will work with a diverse and talented team that drives collaboration and advancement.
- The open and transparent environment that values innovation and efficiency.
What You Will Do:
- Investigate and troubleshoot issues with enterprise hardware, Linux/Windows operating systems, networking, and application infrastructure.
- Manage the administration of systems in accordance with company and/or industry standards.
- Repair and recover from hardware and software failures while coordinating and communicating with the appropriate engineering teams.
Qualifications:
- Preferred certifications: RHCSA, LFCSA, Linux+, or equivalent.
- Proficiency in Bash, Python, or Perl scripting is a plus.
- Strong troubleshooting skills through execution and documenting of resolution.
About Epsilon:
Epsilon is a leading provider of IT infrastructure solutions. Our team is dedicated to delivering innovative and efficient solutions that meet the evolving needs of our clients.
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