
User Experience Research Specialist
3 days ago
About this role
This is a great opportunity to work closely with our product and design teams to uncover insights that shape the future of our platform. The successful candidate will be responsible for conducting user interviews, heuristic evaluations, competitor analysis, and qualitative and quantitative research to inform meaningful product improvements.
Key Responsibilities
- Conduct 1:1 interviews with users to understand their needs, pain points, and behaviors.
- Review our product to identify usability issues and suggest improvements.
- Benchmark competitor products and highlight opportunities for innovation.
- Identify themes and insights from interviews, usability tests, and feedback.
- Assist with surveys, data collection, and analysis to uncover behavioral patterns.
Requirements
- Strong interest in UX research, usability, and human-centered design.
- Familiarity with basic research methods (interviews, surveys, competitor analysis).
- Excellent communication, organization, and note-taking skills.
- Comfortable working independently in a remote setup.
- Bonus: Experience with tools such as Google Forms, Figma, Miro, or survey platforms.
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