Deployment Expert

Infrastructure Deployment Specialist

The Senior Infrastructure Engineer plays a pivotal role in the deployment, support and maintenance of Synamedia applications and products within cloud environments and at customer sites. This position requires enthusiasm, a strong technical foundation, excellent problem-solving skills and the ability to effectively communicate with both technical and non-technical stakeholders.

Key Responsibilities:

• Collaborate with architects, developers and DevOps teams to enhance the integration of Artifactory and related services into the software development lifecycle.\
• Maintain and support Artifactory and other enterprise-grade IT services, ensuring high availability across geographically distributed environments.\
• Act as a liaison with third-party vendors, including the Artifactory provider, to escalate and resolve advanced technical issues.\
• Provide technical support to users of IT services, ensuring timely issue resolution, adherence to SLAs and proactive vulnerability management.\
• Manage user and team provisioning, access controls and permissions across supported services, with a strong emphasis on security, reliability and operational continuity.\
• Partner with cross-functional IT teams to deliver complex maintenance, upgrades and support initiatives across multiple services.\
• Design and implement automation solutions to streamline operational workflows and reduce manual intervention across supported systems.\
• Drive modernization efforts for deployment, monitoring and testing processes of infrastructure services.\
• Maintain clear and comprehensive documentation for system configurations, administrative procedures and user-facing support materials.\
• Respond to and manage service escalations across supported services, ensuring minimal disruption to business operations.\
• Stay informed on emerging technologies, industry trends and best practices to continuously improve service delivery and system performance.\
• Participate in an on-call support rota, providing after-hours support for critical systems and ensuring rapid incident response.

Required Skills and Qualifications:

• Proven experience installing, configuring, upgrading and maintaining JFrog Artifactory, including user provisioning.\
• Skilled in integrating Artifactory with build tools and pipelines, such as Maven, Jenkins, Electric Flow and Docker, ensuring seamless artifact management within CI/CD workflows.\
• Strong experience in Linux system administration, including proficiency with Bash scripting for automation and system management tasks.\
• Highly responsible, adaptable and collaborative team player with strong initiative and clear communication skills.\
• Experience using an ITSM platform, with a proven track record on timely customer responses and ticket updates.\
• Proven troubleshooting skills and experience.

Additional Requirements:

• DevOps & Automation Mindset: Strong understanding of infrastructure delivery, orchestration and configuration management, with a focus on scalable and maintainable solutions.\
• Build & Integration Orientation: Familiarity with enterprise build and delivery methodologies, and the ability to integrate tools effectively into development workflows.\
• Networking & Access Awareness: Solid grasp of secure access practices and network fundamentals, contributing to reliable and secure system operations.\
• Problem-Solving & Scripting Aptitude: Hands-on approach to automation and diagnostics using scripting languages like Python and Bash.

Preferred Skills:

• Repository & Code Quality Tools: Experience maintaining tools such as Subversion, Gerrit, Docker Registries, Git LFS and Coverity.\
• Cloud & Virtualization: Proficiency in managing cloud platforms (AWS, GCP, Azure) and virtual environments (ProxMox, VMware), including cloud migrations and VM operations.\
• Programming & Web Services: Skilled in languages such as Java, Groovy, Go or Node.js, with experience in web service configuration and deployment.\
• Networking & Troubleshooting Tools: Strong technical ability in network diagnostics, application load balancing and use of tools like Nginx.\
• Collaboration Tools Administration: Experience using and administering collaboration platforms such as Jira and Confluence, including configuration, user and project setup and ongoing maintenance to support team productivity and project tracking.