Ebusiness Head
1 week ago
Gurgaon, Haryana, India
UNISON INTERNATIONAL CONSULTING
Full time
About Our Team:
At UNISON International Consulting, we believe in building a team of talented and dedicated professionals who share our passion for ecommerce.
Job Description:
We are seeking an Ebusiness Head to lead our online direct-to-consumer business and drive growth and profitability.
The ideal candidate will have a strong understanding of ecommerce platforms, analytics tools, and digital marketing channels, with a proven track record of driving revenue growth and improving digital customer experiences.
Key Responsibilities:
- Develop and execute the ecommerce strategy to achieve revenue, profitability, and customer growth targets.
- Lead and manage ecommerce operations including website management, UX/UI optimization, digital merchandising, and order fulfillment.
- Collaborate with marketing to drive traffic through SEO, SEM, email marketing, social media, and affiliate programs.
- Analyze performance data and customer insights to optimize conversion rates, average order value, and customer retention.
- Oversee the development of digital content, promotions, and product launches tailored to the D2C audience.
- Work closely with logistics and customer service to ensure a seamless end-to-end customer journey.
- Stay ahead of ecommerce trends, technologies, and best practices to maintain a competitive edge.
- Manage budgets, forecasts, and report on KPIs to senior leadership.
Qualifications & Experience:
- Bachelor's degree in Business, Marketing, Ecommerce, or a related field (MBA is a plus).
- 8+ years of experience in ecommerce with at least 3 years in a leadership role managing D2C channels.
- Proven track record of driving revenue growth and improving digital customer experiences.
- Strong understanding of ecommerce platforms (e.g., Shopify, Magento), analytics tools (e.g., Google Analytics), and digital marketing channels.
- Experience in the retail, consumer goods, or parenting/baby products industry is highly desirable.
- Excellent leadership, communication, and project management skills.