Job Development Specialist

2 days ago

Hyderabad Secunderabad Telangana, India beBeeDevelopment Full time ₹ 1,04,000 - ₹ 1,30,878

About the Role

The Job Development Specialist is responsible for creating and implementing employee training programs.

The ideal candidate will design tailored development plans, and implement various training methods to enhance employees' skills and performance. Also, monitor program effectiveness, collaborate with departments, and stay updated on industry trends.

As a Job Development Specialist, You Will:

  • Identify and assess future and current training needs.
  • Develop an overall or individualized training plan.
  • Deploy a wide range of training methods.
  • Collaborate with teams to ensure employees receive necessary training to excel in their roles.
  • Monitor and evaluate the program's effectiveness, success, and ROI periodically and report on them.
  • Communicate with team members, trainers, and management to ensure all needs are met.
  • Perform orientation sessions for new hires.

As a Job Development Specialist, You Need:

  • A post-secondary degree or equivalent in a related field is required.
  • 3 years of experience in a training and development environment, including direct experience being responsible for the facilitation and delivery of training programs.
  • Call center management and training experience are considered a great asset.
  • Experience working with a team approach to employee and organizational development.
  • Demonstrated progressive leadership and management skills, preferably in a related environment.
  • Demonstrated ability to engage people in a training session, combined with a solid understanding of the role of training and development.
  • Superior written and verbal communication skills, conflict resolution, and problem-solving skills.
  • Strong computer skills in Microsoft Office programs and training software.
  • Excellent customer service focus with strong time management, organizational, and analytical skills.
  • Ability to work in an environment where diversity is encountered.

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