Senior Operations Research Analyst

3 weeks ago


Bengaluru, Karnataka, India Bread Financial Full time
Sr. Analyst Operations Research Opportunity

At Bread Financial, we're seeking a seasoned Sr. Analyst to join our Operations Research Center of Excellence team. As a key member, you'll leverage applied research methodologies, deep operational process knowledge, and advanced tools/technologies to drive business value in operations and capabilities. Your analytical services and solutions will focus on Operational Intelligence, Decision Science, and Process Improvement, with a strong emphasis on delivering high-impact projects.

Key Responsibilities:
  • Business Understanding and Problem Formulation: Collaborate with business leaders and stakeholders to grasp business objectives, operational processes, performance measurement, and decision-making mechanisms. Utilize analytics to identify use cases driving potential business value.
  • Domain Knowledge: Develop expertise in one or more areas, including care center operations, collections, fraud, delivery operations, back office operations, digital and non-digital capabilities, data sources, and definitions.
  • Project Delivery: Design and deliver projects in operational intelligence, decision science, and process improvement, focusing on reporting, monitoring, alerts, BI dashboards, and self-service analytics and visualization tools.


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