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Domain Expert

1 month ago

Noida, Uttar Pradesh, India Genpact Full time
Job Title: Domain Expert

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job Summary:

We are inviting applications for the role of Domain Trainee - Underwriting Ops/Delegated Authority Business. As a Domain Expert, you will be responsible for setting up Binding Authority contracts, completing Bordereau Questionnaires, reviewing errors and breaches, and performing data enrichments within the DUA system.

Key Responsibilities:
  • Setting up Binding Authority contracts with Contractual rules and aggregate limits on DUA tool
  • Completing a Bordereau Questionnaire by mapping the bordereaux with relevant reporting standard using the DUA schema questionnaire
  • Reviewing errors/ breaches and performing data enrichments within the DUA system
  • Setting up Submissions, Processing of bookings, Endorsements, Renewals
  • Reconciling the Premium and Claim amounts with the signing present on Syndicate and Commercial applications
  • Logging of data quality issues into the query log
  • Working with the onshore team regarding a quality control review of issues as part of an onshore escalation process to underwriters
  • Bordereaux standardization and Financial Reconciliation for monthly BDX spreadsheets
  • Exposure to London Market (Syndicate & Company) is a must
  • Knowledge of P&C, Specialty, Reinsurance, Claims and Underwriting services
  • Working as per the TAT and SLA agreed for the business
  • Maintaining customer's services and Quality standards by adhering to client procedures and process requirements
  • Managing a team of 10-15 staff as per given service level targets
  • Monitoring submissions of the monthly Bordereaux and chasing up any that are late
  • Leading weekly/monthly/quarterly discussions on operations with client UW and company stakeholders
  • Understanding of risks faced by the function and the controls in place to manage and mitigate the risks
  • Ensuring clarity around priorities and goals for the entire functional area
  • Ability to function effectively in a team environment exercising good judgment
  • Working with senior management and other peers for strategy development and execution planning
  • Root Cause Analysis on escalations received
Qualifications:

We seek candidates with the following qualifications:

  • Graduate (in any discipline)
  • Relevant work experience for London Market Insurance
  • Wing to wing knowledge of the Underwriting lifecycle
  • Demonstrating and fostering customer focus, teamwork, accountability, initiative, and innovation
  • Fluent in English language – both written and oral

Preferred qualifications include any graduate, knowledge of Binding Authority/ Delegated Authority Business for Cover holder, good knowledge of MS Office, MRC, MRCE, and Bordereaux.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.