
Senior Data Analyst
4 days ago
BPO Excel Analyst Role Overview
As a detail-oriented BPO Excel analyst, you will provide advanced data analysis and reporting support to our customers. This role requires technical expertise and strong communication skills to deliver accurate insights and ensure exceptional customer experience.
The ideal candidate has 2+ years of direct customer-facing experience in a fast-paced environment with a strong focus on customer satisfaction.
You will perform data analysis and create reports using advanced Excel functions, develop charts, pivot tables, and dashboards for business insights, and communicate effectively with customers.
We are looking for an individual with excellent time management and multitasking abilities, problem-solving skills, and high attention to detail.
- Technical expertise in Microsoft Excel and its advanced features
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with multiple priorities
This role offers the opportunity to work with a dynamic team and contribute to the success of our organization.
As a BPO Excel analyst, you will have the chance to develop your skills and knowledge in data analysis and reporting, and take on new challenges and responsibilities as you grow in your career.
We are committed to providing a supportive and inclusive work environment that allows our employees to thrive and reach their full potential.
We are seeking a highly motivated and detail-oriented individual who is passionate about data analysis and customer service.
If you have a strong background in Excel and are looking for a challenging and rewarding role, we encourage you to apply.
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