
Digital Banking Process Automation Specialist
2 weeks ago
BPM Analyst (Appian) Role Overview
We're seeking a skilled BPM Analyst with Appian experience to join our delivery team and work directly with banking clients on critical automation projects.
This is a client-facing role where you'll sit at the intersection of business and technology-mapping processes, capturing requirements, and ensuring Appian solutions are designed to deliver measurable impact across onboarding, lending, payments, compliance, and customer service.
The ideal candidate will have 3–6 years' experience as a Business Analyst or BPM Analyst, ideally in banking/financial services, with strong documentation skills (BRDs, FRDs, user stories, process flows).
Key Responsibilities:- Working directly with banking stakeholders to capture requirements, processes, and workflows.
- Translating business needs into functional specifications, user stories, and Appian solution requirements.
- Acting as the bridge between business teams and Appian developers.
- Participating in discovery workshops, design sessions, and UAT planning.
- Defining process improvements and digitisation opportunities aligned to banking best practice.
- Supporting compliance and regulatory requirements in delivery.
Requirements:
- Hands-on experience writing requirements for Appian BPM solutions.
- Experience working in Agile (Scrum/Kanban) environments.
- Excellent stakeholder management and communication skills.
Nice to Have:
- Appian certification (Analyst/Designer/Practitioner).
- Knowledge of SQL, APIs, or data models to support requirements.
- Experience with regulatory and compliance-focused projects.
About the Role:
You'll be directly shaping automation and digitisation across banking workflows that impact millions of customers. It's a hands-on, high-impact position with visibility across business and technology, giving you the chance to grow your expertise in Appian and financial services.
Next Steps:
If you're available to start within 1 week of offer and have strong Appian experience, we'd love to hear from you.
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