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HVAC Software Expert

7 days ago


Delhi, Delhi, India CAREL Full time

Job Description

We are seeking an experienced Technical Support Specialist to join our team.

The successful candidate will be responsible for:

  • Directing customers in developing applications using the CAREL software platform;
  • Providing feedback on issues with the CAREL software platform;
  • Managing specific or critical issues on the customer's side related to HVAC systems;
  • Driving internal resources to provide solutions to customers;
  • Supporting HVAC sales in pre-sales, commissioning, and after-sales on special cases;
  • Supporting warranty repair centers in application analysis based on customer requirements;
  • Collecting external information for continuous improvement;
  • Managing internal and external training for customers as needed;
  • Other activities assigned by managers.