
Claims Operations Specialist
4 days ago
This role involves claims adjudication and adjustment, focusing on professional (HCFA) and institutional (UB) claims. The ideal candidate will have 2-3 years of experience in handling authorization, COB, duplicate and pricing processes. They should also be knowledgeable about healthcare insurance policy concepts, including in-network, out-of-network providers, deductibles, coinsurance, copays, out-of-pocket maximums, and exclusions.
Key Responsibilities:- Audit claims as outlined by Policies and Procedures, utilizing system-generated reports for specialty claims.
- Document and track findings per organizational guidelines for reporting purposes.
- Determine ongoing Claims Examiner training needs and develop/implement training programs as approved by Senior Management.
- Conduct in-depth research of contract issues, system-related problems, claims processing Policies and Procedures, etc., to confirm cause of trends.
- Recommend actions/resolutions to Senior Management.
- Work with other organizational departments to develop corrective action plans to improve accuracy of the claims adjudication processes and ensure compliance with organizational requirements and applicable regulations.
- 2-3 years of experience in processing claims adjudication and adjustment process.
- Experience in professional (HCFA), institutional (UB) claims (optional).
- Good communication skills, demonstrating strong reading comprehension and writing abilities.
- Able to work independently, with strong analytic skills.
- The required schedule availability for this position is Monday-Friday, with shift timings that can change as per client requirements.
- Resources may need to do overtime and work on weekends based on business requirements.
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