Quality Assurance Manager
1 month ago
Job Title: Quality Assurance Manager
At WNS, we are seeking a highly skilled Quality Assurance Manager to join our team.
Key Responsibilities:
- Develop and implement quality standards and frameworks to ensure compliance with business requirements.
- Review and approve sampling strategies, calibration processes, and quality standards documents.
- Assist the Operations Team in customer compliance and resolution processes.
- Conduct regular performance reviews and provide feedback to QA/AM/DM teams.
- Mentor team members to improve performance and behavior.
- Drive high-impact six sigma and Lean Projects.
- Participate in WNS BPET initiatives and interact with clients to maintain good relationships.
Qualifications:
Graduate (Any Discipline)
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