IT Infrastructure Specialist

1 day ago


Erode, Tamil Nadu, India beBeeNetwork Full time ₹ 5,00,000 - ₹ 10,00,000
Job Summary

The IT Support Engineer is responsible for providing comprehensive support across various areas of the organization's IT infrastructure. This includes end-user support, networking, servers, and systems management.

This role is a critical component of ensuring business continuity through proactive monitoring, troubleshooting, and service management.

Key Responsibilities
  • Provide technical assistance to employees for desktops, laptops, mobile devices, and enterprise applications.
  • Monitor and maintain the organization's IT infrastructure, including servers, storage, and networks.
  • Respond to user requests and incidents via the IT helpdesk/ticketing system.
  • Administer user accounts, email systems, and security groups within Active Directory/Office 365.
  • Troubleshoot network connectivity and system access issues.
  • Collaborate with vendors and external providers for IT services and escalations.
Requirements
  • 1–3 years of experience in IT support or infrastructure.
  • Knowledge of Windows/Linux servers, virtualization, and cloud platforms.
  • Strong understanding of networking fundamentals (LAN/WAN, DNS, DHCP).
  • Excellent analytical, troubleshooting, and customer service skills.
Personal Qualities

We are seeking individuals who possess smart work, customer focus, and effective time management skills.



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