IT Support Agent

3 days ago


Dindigul, Tamil Nadu, India beBeeITSupport Full time  40,000 -  80,000
Job Title: IT Support Specialist

We are seeking a skilled and proactive IT Support Specialist to join our team.

This role involves handling incoming incidents and service requests via phone, email, or ticketing tools, providing basic troubleshooting, and ensuring timely escalation when required.

  1. Servicing User Issues:
  • Record, categorize, and prioritize incidents in the ITSM/ticketing system.
  • Provide Level 1 troubleshooting for hardware, software, printers, email, network connectivity, and end-user applications.


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