ServiceNow Service Portal Solutions Expert

4 days ago


Coimbatore, Tamil Nadu, India QBrainX Inc Full time

Job Title : ServiceNow Service Portal Solutions Expert

 

About the Role:

We are seeking a skilled ServiceNow Service Portal Developer to join our team at QBrainX Inc. as a ServiceNow Service Portal Solutions Expert.

 

About You:

You will be responsible for designing, developing, and implementing ServiceNow Service Portal solutions tailored to meet business requirements and enhance user experience.

You will work closely with stakeholders to gather and analyze requirements, providing expert guidance on ServiceNow capabilities and best practices.

You will collaborate with cross-functional teams, including IT, business analysts, and end-users, to ensure seamless integration and functionality of Service Portal components.

You will troubleshoot and resolve issues related to Service Portal functionality, performance, and user experience.

You will develop and maintain documentation for Service Portal design, configuration, and customization processes.

You will stay up-to-date with the latest ServiceNow features, trends, and best practices to ensure the delivery of cutting-edge solutions.

 

Requirements:

You must have a Bachelor's degree in Computer Science, Information Technology, or a related field.

You must have a minimum of 5 years of hands-on experience in ServiceNow Service Portal development, including custom widget development and UI/UX design.

You must have strong proficiency in JavaScript, HTML, CSS, and AngularJS.

You must have experience with ServiceNow's Service Portal framework, including the creation and customization of widgets, pages, and themes.

You must have a solid understanding of ServiceNow's overall architecture and integration capabilities.

You must demonstrate the ability to manage multiple projects and priorities in a fast-paced environment.

You must have excellent problem-solving skills and a proactive approach to identifying and addressing issues.

You must have strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.

 

Preferred Skills:

Servicenow Certified Application Developer (CAD) or Servicenow Certified Implementation Specialist (CIS) certifications.

Experience with REST/SOAP APIs and integrations with external systems.

Knowledge of Agile methodologies and project management practices.

 

Estimated Salary: $120,000 - $150,000 per year.



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