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Technical Support Specialist

3 weeks ago


Bangalore, India beBeeTechnical Full time
Tech Support Expertise

We're seeking an experienced professional to join our Customer Service & Support (CSS) organization. As a frontline engineer or delivery partner support staff technical readiness and process compliance specialist, you will be responsible for ensuring the team's technical expertise and process knowledge are up-to-date.

  • You will provide in-depth technical subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment.
  • Your primary accountability is to the support staff and managers on the teams you work with.

This role offers opportunities for career growth as a recognized technical SME. You can work up to 50% from home, promoting flexibility and work-life balance.

At our company, we empower every person and every organization on the planet to achieve more. We foster a culture of inclusion where everyone can thrive at work and beyond. Our values of respect, integrity, and accountability guide us in creating a positive and supportive work environment.

We drive cross-company alignment and execution, ensuring consistent customer satisfaction in every interaction. Join our CSS team and help us accelerate AI transformation for our customers and the world.

Beyond your core responsibilities, you'll have opportunities to:

  • Collaborate with cross-functional teams to identify and address technical gaps.
  • Develop and maintain training materials and programs to enhance technical skills.

In this role, you will be empowered to make a meaningful impact on our customers' experiences. If you're passionate about delivering exceptional support and want to grow your expertise, apply now.