Kids Nutrition Specialist

2 days ago

Bareilly, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000

Our mission is to make healthy snacking accessible for kids and families.

Job Overview
  • The Customer Experience Specialist will track and manage customer experience, including proactive communication through calls, surveys, and WhatsApp.
  • Work cross-departmental and on cross-functional projects to improve customer purchase and delivery experience.
  • Customer-first attitude, have passion to solve the customer problems, empathy, patience, and a passion for helping others.
  • Have good problem-solving skills to be able to answer customer queries and tune into the customer's voice.
  • Savvy with data management and churn insights from complex customer data.
Key Qualifications
  • Pursuing bachelors or masters from a top university.
  • Proficiency in Excel, analytics, and web tools for consumer engagement.
  • Excellent communication and interpersonal skills.
  • Fluency in English is a must.
  • Problem-solving abilities and attention to detail.
  • Ability to work collaboratively.
  • Interest in FMCG and kids' nutrition will be a great added advantage.
  • Ability to work in a fast-paced start-up environment and manage multiple tasks.
  • Flexibility to work in shifts, including weekends, and holidays as per customer queries.

We reimagine what kids' food can look like in India. We are a high-energy D2C brand scaling fast, and design is at the core of how we connect with parents and kids.

We are looking for a talented individual who is passionate about customer experience and has excellent communication skills. If you are a team player with a strong problem-solving ability and a passion for helping others, we encourage you to apply.

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