Ecommerce Operations Manager

5 days ago

Delhi, Delhi, India beBeeEcommerce Full time ₹ 7,50,000 - ₹ 12,50,000
Job Description

We are seeking a skilled Ecommerce Optimization Specialist to oversee and optimize our online marketplace operations across multiple channels. The ideal candidate will have a deep understanding of e-commerce platforms, product listings, inventory management, pricing strategies, and performance marketing.

  • Manage and optimize product listings, inventory, and orders on various marketplaces.
  • Ensure compliance with marketplace guidelines, policies, and terms of service.
  • Optimize product listings using effective keywords, titles, descriptions, images, and content.
Key Responsibilities
  • Conduct keyword research and optimize product listings for better search rankings.
  • Maintain balanced inventory levels across marketplaces to prevent stockouts or overstocking.
  • Implement pricing strategies based on competitive analysis and dynamic pricing tools.
Performance Marketing & Advertising
  • Plan and manage advertising campaigns to drive traffic, improve conversion rates, and increase revenue.
  • Analyze campaign performance using data-driven insights to optimize budgets and bids.
Sales Growth & Strategy Development
  • Utilize growth hacking techniques to improve search rankings and increase brand visibility.
  • Develop and execute promotional campaigns to drive sales growth and customer engagement.
Analytics & Reporting
  • Utilize e-commerce analytics tools to track key performance indicators (KPIs) such as sales, ROI, conversion rates, and customer satisfaction scores.
  • Conduct A/B testing on product listings, ads, and promotions to optimize performance.
Vendor/Partner Management
  • Maintain strong relationships with vendors, suppliers, and internal teams for product fulfillment and quality assurance.
  • Liaise with support teams to resolve complaints, address policy violations, and manage marketplace-specific issues.
Customer Experience & Service
  • Monitor and manage customer reviews and feedback, responding promptly to queries and complaints.
Required Skills & Qualifications
  • Bachelor's degree in Business, Marketing, E-Commerce, or a related field.
  • Hands-on experience with e-commerce analytics tools, advertising platforms, and automation tools.
  • Strong analytical mindset with data interpretation skills to drive decision-making.
  • Proficiency in MS Excel, Google Sheets, and reporting dashboards.
Benefits

At our organization, we believe in innovation, growth, and empowering our team to deliver exceptional results. If you're passionate about e-commerce and looking to make a significant impact, we'd love to hear from you.

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