
Technical Expertise Specialist
4 days ago
Job Opportunity: Technical Expertise Specialist
We are seeking an accomplished professional with extensive experience in complex problem resolution, IT infrastructure planning, and security reviews. The ideal candidate will possess exceptional analytical skills and be proficient in server and virtualization management.
Key Responsibilities:
- Provide advanced technical support for critical incidents to the L2 team.
- Conduct comprehensive IT infrastructure planning and security reviews.
- Develop and implement effective change management strategies.
- Lead team training efforts and define policies and standards.
- Analyze and approve Root Cause Analysis (RCA) for critical incidents.
- Maintain and implement large-scale server and virtualization management systems.
Required Qualifications:
- Educational Background: BE/BTech (CSE, ECE, IT) or MCA / MSc (CS) with a science background.
- Experience: 7+ years of experience in server and virtualization management services.
- Certifications: Certification in server management and virtualization management preferred.
- Skills:
- Hands-on experience with IT infrastructure planning.
- Expertise in change management.
- Proficiency in server and virtualization management.
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