System Operations Senior Manager

7 days ago


Bengaluru, Karnataka, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a System Operations Senior Manager to lead our technical services and support team.

The ideal candidate will have 6+ years of experience in systems engineering and technology architecture, with 3+ years of management experience.

  • Manage and develop teams of analysts, associates, and less experienced managers
  • Engage and influence stakeholders, internal partners, and peers to engineer projects and identify new products and solutions
  • Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system
  • Perform network assessments, security audits, and system enhancement consultations
  • Determine appropriate strategy and actions for the Systems Operations team to meet moderate to high risk deliverables
  • Interpret and develop policies and procedures, and understand compliance and risk management requirements
  • Provide implementation support for key risk initiatives
  • Collaborate with and influence all levels of professionals, analysts, or associates
  • Ensure the Systems Operations team communicates with customers to keep them informed of incident progress
  • Manage allocation of people and financial resources for Systems Operations
  • Develop and guide a culture of talent development to meet business objectives and strategy
Requirements:
  • 6+ years of Systems Engineering and Technology Architecture experience or equivalent
  • 3+ years of Management experience
Desired Qualifications:
  • Experience in managing Mainframe/Hogan applications
  • Driven automation/SRE initiatives in platform operations
  • Strong interpersonal and communication skills


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