Sales Operations Optimization Specialist

1 month ago


Bengaluru, Karnataka, India Lilly Full time
Job Title: Sales Ops Capabilities/Optimization Associate Consultant/Sr. Associate Consultant

We are seeking a highly motivated and detail-oriented Sales Ops Capabilities/Optimization Associate Consultant/Sr. Associate Consultant to join our team at Lilly. As a key member of our Global Field Activation team, you will play a critical role in driving business growth and improving sales force effectiveness.

Key Responsibilities:
  • Collate information regarding the Dynamic targeting diagnostic framework and purposes of analysis; Conduct analysis & draw insights on acceptance and execution of dynamic targeting suggestions.
  • Use new technology such as ML & Gen AI to analyze feedback surveys, other datasets to draw actionable insights.
  • Present these insights & results to key stakeholders for driving key business decisions.
  • Establishing what are some of the KPIs to measure adoption & usage of any new digital offering or a new engagement model.
  • Brainstorm on the right performance tracking measures to check whether a new capability/offering is achieving the intended goals.
  • Leverage statistical analyses such as regression, Anova, A/B testing etc. to track KPIs, draw insights & suggest course correction, if required.
  • Use datasets such as field execution, tool activity, sales, surveys etc. to track & tweak the deployed field engagement platforms.
  • Provide inputs to optimize the field force effectiveness through processes such as Sales Force Sizing, Alignment Design, Personnel Placement, Targeting, Incentives etc.
  • Create models such as the customer behaviour profile to support the sales teams to enhance and track performance of the field force against plans.
  • Setup recurring Tableau, Power BI reports to measure key KPIs of field force execution.
  • Use data and reports to develop, optimize, and implement strategies aimed at improving sales teams' performance.
  • Automate excel-based operations to SQL/Python for improving processing turn-around time, and set-up quality assurance procedures.
  • Validate data quality and accuracy of the results of existing processes.
Requirements:
  • Bachelor's Degree
  • Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations.
Preferred Skills:
  • BTech/ MBA with 4-6 years (Associate Consultant), 6-8 years (Sr. Associate Consultant) of experience in sales planning and management
  • Knowledge of data analytics and visualization tools (BI, Tableau), Javelin suite of products, CRM systems, Veeva, SQL, AWS, and MS Office
  • Excellent communication (written & verbal) and prioritization skills with attention to detail.
  • Strong learning agility
  • Strong analytical mindset
  • High level of motivation and a strong desire to find creative solutions to challenging situations.
  • Keen focus on detail, accuracy, and ability to solve problems, supported by strong analytical reasoning.
  • Experience in designing feedback surveys and text analytics.
  • Experience in business analysis.
  • Experience working on SFE for US


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