Cloud-Native Software Architect
22 hours ago
About the Role:
Telstra is seeking a highly skilled and experienced Senior Software Engineer to join our team. As a key member of our software engineering team, you will be responsible for designing, developing, deploying, and enhancing scalable and secure cloud-native applications and capabilities under the Digitisation program.
Your Key Responsibilities:
- Design, develop, deploy, maintain, and enhance highly available web applications and APIs as part of a high-performing software engineering team working in a large-scale agile model.
- Apply responsive design principles to implement and customize user interfaces and views using web development technologies such as HTML and JavaScript on the ServiceNow platform.
- Design, develop, and apply customizations and scripts to implement new features for end-users using best practices for Service Management on ServiceNow SaaS.
- Troubleshoot issues and problems, sharing knowledge with the team.
- Apply knowledge of automation and integration options on ServiceNow to meet the needs of end-users.
- Design and build scalable microservices and REST APIs hosted on cloud platforms such as Amazon Web Services or Pivotal Cloud Foundry to expose business capabilities for internal and external consumers.
- Work to a backlog of stories and tasks prioritized by the product owner, sharing a common understanding of customer needs, product goals, and design decisions with the team.
- Improve time-to-market by using existing CI/CD tools for self-managed deployment of new software versions with zero downtime, fast recovery, and very low failure rates.
- Update CI/CD automation build and deployment scripts to support continuous integration and deployment processes.
- Diagnose, debug, and analyze production incidents, performance issues, load analysis, and assist in capacity modeling.
- Analyze real-time application usage and performance data available on dashboards and apply learnings to improve customer experience, error rate, security, and application performance.
- Provide technical input into effort estimation, impact assessment, application requirements with respect to functional, security, integration, performance, quality, and operations requirements.
- Report progress, blockers, priority conflicts, potential issues, and concerns to team leads.
- Mentor junior resources through pair programming, tech talks, and knowledge-sharing sessions.
Requirements:
- 8+ years of experience in software engineering.
- Degree/Diploma/Certification in Computer Science or Information Technology.
- Certification in ServiceNow is highly desirable.
- Knowledge of network technology or assurance domain.
- Certifications in AWS, PCF, or similar cloud platforms.
Essential Skills:
- ServiceNow (ITSM): Incident, Problem, and Change Management.
- ServiceNow - Integrations.
- ServiceNow Administration.
- ServiceNow Orchestration.
- ServiceNow Implementation.
- HTML, JavaScript on the ServiceNow platform.
- Service portal, workflows, integration, and ATF tool experience.
Salary: $120,000 - $180,000 per year, depending on experience.
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