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Telecom IT Operations Expert

1 week ago

Pune, Maharashtra, India Vodafone Idea Full time

In this role, you will drive operational excellence through standardization and innovation in processes, systems, and tools. You will ensure service performance quality through service improvement plans and regular service audits. Additionally, you will develop relationships with mobility users to optimize end-user quality of experience.


Requirements:
  • 5-7 years of experience in Telecom IT OEM with 2-5 experience in handling large-scale telecom network domains
  • Knowledge of service performance KPIs, SLA benchmarking, and strategies for continual performance improvement
  • In-depth knowledge and experience in large-scale and complex IP/MPLS backbone and backhaul networks