Customer Service Representative
3 days ago
We are seeking a highly skilled and results-driven female candidate to fill the position of Sales and Customer Interaction Specialist at AJANTA LABELS CO. PVT. LTD. This role will involve extensive communication with customers to understand their needs and provide suitable solutions. As a Sales and Customer Interaction Specialist, you will process orders received from customers efficiently and accurately, interact with customers through various channels to ensure a positive experience, and follow up on payments to ensure timely resolution of any payment-related issues.
Key Responsibilities- Communicate effectively with customers to understand their needs and provide suitable solutions.
- Process orders received from customers efficiently and accurately.
- Interact with customers through various channels to ensure a positive experience.
- Follow up on payments and ensure timely resolution of any payment-related issues.
- Actively contribute to customer acquisition strategies and initiatives.
- Proficient in English with average speaking and writing skills.
- Strong email communication abilities.
- Proficiency in Excel or similar tools for order processing and data management.
- Proven track record in customer interaction and relationship management.
- Excellent follow-up skills to ensure customer satisfaction.
- Minimum 1 Year Exp in the relevant Job Profile.
We offer a conducive and supportive working environment, no stringent sales targets to allow focus on quality customer interactions, and timely and competitive salary packages.
AJANTA LABELS CO. PVT. LTD. is a renowned label manufacturer in India, equipped with advanced machinery that yields amazing results. We supply best-quality labels with the look of international brands, known for their smooth surface finish and soft edges. Our labels stand apart with reasonable labels cost available, catering to the needs of numerous industries nationally and internationally.
We ensure to keep quality and durability up-to-the mark. Our labels and stickers serve as an identity to the products, helping to convey the message simply and effectively.
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