Store Manager

5 days ago


Jalandhar, Punjab, India Vodafone Idea Limited Full time

Role:

Store Manager

Job Level / Designation:

M1

Function / Department:

Retail

Job Type:

Full-time

Key Responsibilities:

  • Drive customer satisfaction and loyalty through exceptional customer service.
  • Execute marketing promotions, displays, and store experience schemes to increase sales and revenue.
  • Ensure adherence to all health, safety, and wellness guidelines.
  • Impart knowledge about health, safety, and wellness to store staff.

Key Performance Indicators:

  • Achieve Target Net Profit Sales (TNPS) and Equity (EQ) targets.
  • Deliver revenue targets for the store.
  • Increase revenue per footfall by aiding customers' purchase decisions.
  • Drive sales of all products, including voice-post-paid/prepaid, data, VAS, and handsets.
  • Ensure and monitor the quality of acquisition through the store.

Core Competencies:

  • Good communication skills.
  • Awareness of technology advancements and new digital product knowledge.
  • Continuous learning and empowering talent.
  • Building team commitment.
  • Leads decision making and delivering results.
  • Products, services, and technology knowledge - consumer.
  • Sales planning and forecasting.
  • Problem solving.

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