Network Infrastructure Specialist

3 days ago

Thāne, Maharashtra, India beBeeNetwork Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Network Infrastructure Specialist

We are seeking an experienced Network Engineer L1 to join our team. This is a unique opportunity to work in a fast-paced environment where you will be responsible for monitoring leased line links and network infrastructure.

The role involves first-level monitoring, troubleshooting, escalation, and coordination with service providers/vendors to ensure 24x7 uptime and SLA adherence.

Key Responsibilities:

  • Monitor leased line links, WAN, LAN, and backbone infrastructure through NMS tools.
  • Perform real-time network monitoring, identify outages, packet drops, latency, or performance degradation.
  • Log incidents and update ticketing systems (like ServiceNow, Remedy, or internal tool).
  • Provide first-level troubleshooting (ping, traceroute, checking device/interface status).
  • Escalate unresolved issues to L2/L3 engineers or ISP/vendor as per defined SOP.
  • Coordinate with telecom carriers/service providers for fault resolution.
  • FOLLOW shift rosters (24x7 support environment).
  • Maintain daily network health check reports and shift handover logs.
  • Ensure SLA compliance and proper incident documentation.

Required Skills & Qualifications:

  • Graduate/Diploma in Electronics/IT/Telecom/Computer Science.
  • 02 years of experience in NOC/network monitoring (freshers with CCNA/N+ certification can also apply).
  • BASIC understanding of leased lines, MPLS, VPN, and internet links.
  • Knowledge of networking fundamentals (IP addressing, routing basics, OSI layers).
  • HANDS-ON with monitoring tools (SolarWinds, Nagios, PRTG, Zabbix, or equivalent).
  • Strong communication and coordination skills (with internal teams & ISPs).
  • WILLINGNESS to work in 24x7 shifts.

Good to Have:

  • CCNA / Comptia Network+ certification.
  • Prior experience with ISP or Enterprise NOC.
  • Familiarity with ITIL ticketing process.

Details:

  • Experience:

    1 Years

  • No. of Openings:

    18

  • Education:

    I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc, B.E

  • Role:

    Network Engineer L1

  • Industry Type:

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender:

    [ Male / Female ]

  • Job Country:

    India

  • Type of Job:

    Full Time

  • Work Location Type:

    Work from Office

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