
Executive Product Coordinator
9 hours ago
Program Manager Role:
We are seeking a detail-oriented professional to drive the execution of cross-functional initiatives in conversational AI products.
Key Responsibilities:
- Develop and maintain a comprehensive product roadmap aligned with business objectives.
- Lead strategic initiatives across multiple teams and product domains.
- Facilitate project planning sessions to identify scope, objectives, deliverables, and success criteria.
- Coordinate resources for flawless project execution and timely delivery.
- Manage project scope, schedules, and costs while adapting to evolving priorities.
- Track and report on project performance using relevant tools and metrics.
- Ensure release readiness by working across teams for well-documented, coordinated, and supported product launches.
- Act as a bridge between engineering and product teams, as well as external clients.
- Manage stakeholder relationships and escalate issues to leadership as needed.
- Conduct risk assessments and manage mitigation plans. Build and maintain relationships with third-party vendors.
- Perform data analysis to identify opportunities for process improvement.
- Create and maintain detailed project documentation and reporting.
- Manage audit engagements, support auditors, and ensure compliance with key security standards.
Qualifications:
- Bachelor's or Master's degree in Computer Science or related field from a reputable institution.
- 3–8 years of experience in Program/Product management in SaaS/Software industry.
- Experience working in R&D, infrastructure, platform, or engineering teams is highly preferred.
- Proven track record of managing end-to-end projects in fast-paced, high-growth environments.
- Strong internal and client-facing communication skills.
- Proficient in Microsoft Office and project management tools like Azure DevOps, JIRA, MS Project, Asana, or Trello.
- Experience supporting audit readiness and working with regulators or auditors for SOC 2 and ISO 27001 is a strong plus.
- Experience in privacy management, internal data handling practices, and external readiness (e.g., CCPA/GDPR) is a plus.
- Certifications like PMP, Agile, or Scrum Master are a plus.
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