Senior Medical Telehealth Specialist

6 days ago

Bengaluru, Karnataka, India beBeeTelehealth Full time ₹ 1,04,000 - ₹ 1,30,878

We are seeking a highly skilled and compassionate Senior Medical Telehealth Specialist to join our organization. The ideal candidate will provide high-quality teleconsultation services to patients, ensuring effective and efficient remote healthcare delivery.

Key Responsibilities

  • Patient Consultations:
  • Conduct virtual consultations with patients via virtual telehealth platform
  • Evaluate patient medical histories, symptoms, and complaints through digital communication.
  • Provide medical advice, diagnose conditions, and develop treatment plans.


Clinical Documentation:

  • Maintain accurate and detailed patient records in the electronic health record (EHR) system.
  • Ensure compliance with healthcare regulations and privacy standards.


Patient Education:

  • Educate patients on their medical conditions, treatment plans, and preventive healthcare measures.
  • Address patient questions and concerns promptly and professionally.


Coordination of Care:

  • Adhere to telemedicine best practices and organizational protocols.
  • Participate in quality assurance activities to improve telehealth service delivery.
  • Lead the development and continuous improvement of clinical SOPs and workflows for e-consultations, while overseeing and auditing the Medical Officer team to ensure high-quality, protocol-compliant patient care through the mobile application.

Qualifications

  • Education:
  • Medical degree (MBBS or MD/DNB in General Medicine or Family Medicine)


Experience:

  • Minimum of 8-10 years of clinical experience in a healthcare setting.
  • Previous experience in telemedicine or virtual healthcare services is highly desirable.


Skills:

  • Strong clinical assessment and diagnostic skills.
  • Excellent verbal and written communication skills.
  • Proficiency with telehealth platforms and electronic health records (EHR).
  • Empathy and patient-centric approach.
  • Gadget or tech friendly
  • Languages: English/Malayalam/Kannda/Hindi/Telugu (Malayalam is mandatory)
  • Shift or Working Hours: Rotational shift and rotational week offs, 6 days a week

Benefits

  • Competitive compensation package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Others

  • Rotational shift and rotational week offs, 6 days a week

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