EU 261 Aviation Specialist

Seeking a highly skilled and detail-oriented EU 261 Assessment Expert to conduct thorough assessments of passenger claims, ensuring proper eligibility determination under EU 261 regulations.

• Conduct assessments of passenger claims to determine eligibility based on operational factors, including flight operations data and disruptions related to meteorological conditions, technical faults, air traffic control restrictions, and other operational factors.
• Collect and analyze relevant flight operations data, including flight logs, weather reports, NOTAMs, ATC communications, and maintenance records.
• Collaborate with airline departments, such as flight dispatch, maintenance, ground handling, and flight crews, to verify claims-related evidence.
• Ensure decisions align with EU 261 legal frameworks, aviation safety standards, and airline operational policies.

Requirements:

• Graduate degree or certification in aviation or a related field.
• Background in airline operations, such as flight dispatch, flight planning, ground operations, maintenance control, or ATC coordination.
• Strong understanding of airport operations, including passenger handling, fueling, crew duty regulations, and airworthiness requirements.
• Ability to interpret aviation weather data, flight delay codes, technical logs, and incident reports.
• Experience with flight tracking tools, ACARS, ADS-B, and airline ops systems.