Senior Technical Content Specialist
1 week ago
Job Summary
Genpact is seeking a talented Technical Content Specialist to join our R&D team in India and create high-quality documentation for our market-leading product Artifactory.
Key Responsibilities
- Collaborate closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and document new features.
- Produce structured, clean, and intuitive end-user documentation, including user guides, release notes, use cases, API content, and more.
- Write and manage knowledgebase articles, user guides, and other documentation deliverables.
- Track features and enhancements using Agile tools, identifying requirements and writing new content to accompany releases.
- Collaborate with other writers on projects such as updating the documentation style guide, contributing to the design system, and contributing to our internal wiki.
Qualifications
- Proven experience as a Technical Writer in an enterprise software development environment.
- English at native level.
- Strong interpersonal skills with the ability to build and maintain key relationships.
- Excellent writing skills with an ability to structure content effectively and write clearly.
- Ability to work independently with a strong sense of responsibility and commitment.
- Capable of working accurately and quickly with attention to detail.
- Ability to multitask and meet tight deadlines.
Preferred Qualifications
- Experience with topic-based authoring and content reuse.
- Knowledge of DevOps principles, processes, and tools.
- Experience with REST APIs, Open API 3.0 (Swagger), or Bash scripting / Linux.
- Technical knowledge or experience such as coding, HTML, networking, databases, working in public clouds (GCP, AWS, Azure), working in a CLI / console.
- Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs.
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