IT Infrastructure Manager
6 hours ago
This role requires expertise in managing & troubleshooting Linux/, windows/ & Mac OS as well as Microsoft 365 including AD, teams, outlook.
The selected candidate will be responsible for implementing and managing security measures to protect the organization's IT systems and data (establishing security policies, ensuring firewall and antivirus protection, monitoring for potential threats.)
Key Responsibilities:
- Monitor the performance of IT systems to optimize cost and productivity/Handle IT infrastructure to ensure smooth operations and scalability.
- Assess and onboard vendors; develop testing strategies for hardware and software.
- Troubleshoot and resolve hardware, software, and networking issues.
- Train team members to ensure they possess the necessary technical knowledge.
- Maintain and troubleshoot laptops, desktops, printers, servers, and IT hardware.
- Responsible for the setup and configuration of workstations, desktops, and laptops for Linux, Windows, and Mac.
- Implement and manage security measures to protect the organization's IT systems and data (establishing security policies, ensuring firewall and antivirus protection, monitoring for potential threats.)
- Manage backups, restores, patching, and software lifecycle updates.
- Monitor system and network health, generate reports, and manage remote access tools.
- Oversee IT processes, including ticket management and remote troubleshooting.
- Manage Office 365, Google Workspace, SharePoint, and third-party integrations.
- Ensure compliance with ISO 27000, HIPAA, and PCI standards.
- Implement SSO and other security integrations across the organization.
- Track IT hardware and software assets and ensure preventive maintenance.
- Conduct daily system monitoring to verify hardware, system, and process integrity.
- Automate and manage data backup and recovery systems.
- Plan and oversee new installations, configurations, and deployments.
- Ensure adherence to IT security policies and data protection standards.
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