Customer Relationship Manager

1 day ago

Mumbai, Maharashtra, India beBeeCustomerRelationship Full time ₹ 1,04,000 - ₹ 1,30,878

Job Description

We are seeking a highly skilled Customer Relationship Manager to join our team.

The role involves managing customer interactions, resolving queries, and ensuring a seamless customer experience. The manager will handle calls, emails, and chats, maintain accurate customer records, and coordinate with internal teams to solve issues.

This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and building strong relationships.

About the Role

  • Manage customer interactions via calls, emails, and chats
  • Resolve complaints and provide appropriate solutions
  • Maintain accurate customer records in CRM
  • Coordinate with internal teams to follow up on customer issues

Requirements

  • Excellent communication and interpersonal skills
  • Problem-solving attitude
  • Good knowledge of CRM tools
  • Ability to work in a fast-paced environment

Benefits

This role offers a competitive salary package and opportunities for career growth and development.

About Us

We are a dynamic and innovative company that values customer satisfaction and employee well-being.

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