Senior Operations Manager

1 month ago


Kollam, Kerala, India Ecom Express Limited Full time

As a Senior Operations Manager at Ecom Express Limited, you will be responsible for overseeing the daily operations of the organization. Your primary goal will be to ensure that all team members are working towards achieving the company's vision.

Key Responsibilities:

  • Goal Setting: Define and communicate clear objectives that align with the organization's vision.
  • Guidance: Provide direction to team members and ensure they understand their roles.
  • Motivation: Inspire team members to accomplish their goals.
  • Communication: Foster an environment of open communication and collaboration.
  • Monitoring: Track progress and identify issues.
  • Conflict Resolution: Mediate and resolve issues that may arise.
  • Training: Train new employees and provide ongoing compliance training.
  • Representation: Represent team concerns to higher management.
  • Management: Manage operations, resources, and performance.
  • Reporting: Report progress to stakeholders.

Requirements:

  • Strong leadership and communication skills.
  • Ability to motivate and inspire team members.
  • Experience in goal setting and monitoring.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to provide guidance and direction to team members.


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