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ServiceNow Solutions Architect for Global Capability Centers

1 week ago

Bengaluru, Karnataka, India ANSR Full time

About ANSR

ANSR Global is a leading consulting firm that empowers companies to establish and optimize global capability centers (GCCs). Our comprehensive suite of products and services includes collaborative workspaces, managed services for site support, and strategic talent acquisition. We partner with clients to understand their unique business requirements and translate them into actionable insights for a robust talent strategy.

Our Partnership with ServiceNow

Together with ServiceNow, we revolutionize service delivery in GCCs through our strategic initiative. This collaboration involves co-curating a suite of innovative products and solutions tailored for the GCCs, leveraging ServiceNow's cutting-edge capabilities. A key highlight of this partnership is the establishment of NOW Centers of Excellence (COEs) in GCCs, comprising Consulting and Staff Augmentation Services dedicated to accelerating the setup of these COEs.

Accelerating Project Delivery and Meeting Dynamic Demands

We are introducing staff augmentation services for GCCs in India, ensuring flexible capacity and rapid resource deployment. This initiative aims to accelerate project delivery and meet dynamic demands efficiently. Additionally, we are committed to building a workforce of high-quality, NOW-trained employees specifically for the NOW COEs in GCCs, providing skilled professionals to drive success.

Internal Initiative: Re-platforming Service Delivery on the NOW Platform

As an internal initiative, we are re-platforming our service delivery to the NOW platform, consolidating our entire service portfolio on NOW. This strategic shift ensures a connected end-to-end experience for customers, optimizing efficiency and elevating the overall service quality.

We're Looking for a Product Specialist

We are seeking a dynamic and experienced Product Specialist with expertise in ServiceNow to join our team. As a Product Specialist, you will play a pivotal role in driving the implementation, customization, and optimization of ServiceNow solutions to meet the needs of our clients. You will collaborate closely with cross-functional teams to understand business requirements, configure the platform, and provide ongoing support and enhancement.

Role and Responsibilities