Operations Manager
5 days ago
Job Title: Assistant Manager
Job Summary:
We are seeking an experienced Assistant Manager to join our team at ICCS. The successful candidate will be responsible for managing the operations and customer service delivery process for assigned projects/clients.
Key Responsibilities:
- Manage the operations and customer service delivery process for assigned projects/clients.
- Ensure smooth operations of assigned processes through monitoring performances of teams/individuals and handling escalations.
- Manage internal delivery teams and external partnerships for fluent client deliveries.
- Identify and build on areas where value can be added in operations.
Requirements:
- 3-5 years of experience in BPO.
- Strong leadership and management skills.
- Excellent communication and problem-solving skills.
Location: Mysore
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Operations Manager
1 week ago
Mysore, Karnataka, India ICCS Full timeJob Title: Operations ManagerJob Summary:We are seeking an experienced Operations Manager to join our team at ICCS. The successful candidate will be responsible for managing the operations and customer service delivery process for assigned projects/clients.Key Responsibilities:Manage the end-to-end delivery of required solutions within pre-decided TATs and...
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Operations Manager
1 week ago
Mysore, Karnataka, India ICCS Full timeJob Summary:As a key member of the ICCS team, the Operations Manager will be responsible for managing the operations and customer service delivery process for assigned projects/clients. This involves end-to-end delivery of required solutions within pre-decided TATs and quality parameters.Key Responsibilities:Manage internal delivery teams and external...
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