Unlocking Business Potential through Data Analysis

1 day ago

Anand, Gujarat, India beBeeDataInsights Full time US$ 60,000 - US$ 80,000
Job Title: Data Insights Professional

We are seeking a seasoned professional to join our team as a Data Insights Professional. In this role, you will be responsible for analyzing data from various sources and preparing comprehensive reports that provide critical insights into campaign and customer lifecycle activities and performances.

This is an excellent opportunity to utilize your analytical skills and experience in the telecommunications sector to drive business growth and improvement.

  • Analyze data from various sources to prepare comprehensive reports on campaign and customer lifecycle activities and performances.
  • Create reports using reporting tools and conduct analyses of postpaid and prepaid customers.
  • Produce reports that directly impact the customer lifecycle, such as KPIs and ROI, to measure campaign effectiveness.
  • Build regular dashboards and publish performance summaries.
  • Measure campaign performance using metrics such as customer acquisition, retention, engagement, and revenue growth for both postpaid and prepaid segments.
  • Use data analytics to understand customer segments, behaviors, and preferences.
  • Provide recommendations to improve customer experience and develop campaign strategies.
Required Skills and Qualifications:
  • At least 5+ years of experience in the telecommunications sector with a focus on customer lifecycle and/or Business Intelligence.
  • Minimum of 4 years of experience in analytical reporting and dashboard creation.
  • Strong attention to detail, excellent analytical thinking, and problem-solving skills.
  • Bachelor's or MBA degree in Data Analytics, Statistics, Marketing, Business, or a related field.
  • Minimum of 4 years of experience with data analysis tools, particularly SQL, Excel, and big data queries. Experience with tools like Tableau or Power BI is a plus.
  • Ability to manage large datasets while maintaining data integrity.
  • Strong communication skills with the ability to explain complex data to non-technical stakeholders.
  • Knowledge of campaign metrics, customer lifecycle management, and campaign performance concepts.
  • Proficiency in English.
Preferred Qualifications:
  • Extensive experience in campaigns, CRM, or customer-facing domains, and experience with customer lifecycle and campaign processes in large companies.
  • Ability not only to generate reports but also to define metrics, interpret data, and develop strategies accordingly.
  • Knowledge of Arabic - preferred but not required.

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