Compliance Program Specialist
1 week ago
As a Compliance Program Specialist at Amazon, you will play a vital part in supporting our Seller Growth Programs - EU 3P Compliance team. Our Compliance Services aim to revolutionize the way Sellers can fulfill their Compliance (VAT, Extended Producer Responsibility, GPSR and other) obligations in the EU.
You will be responsible for driving seller engagement to help Selling Partners identify their compliance needs and guiding them through new & existing legislative requirements to ensure friction free selling on Amazon platforms. You will communicate with Sellers from different countries via various internal tools and work with various internal teams to support new projects and launches, capture feedback and suggest process improvements to continue raising the bar in seller experience.
About the Team
The IN Compliance team is one of the strategic teams under Seller enablement growth org, ISS. This team aims to enable SPs be compliant (VAT, Environment, product compliance etc) while selling on Amazon EU region. We engage with SPs on day-to-day basis, de-risk their account issues, unblock stage-wise issues and guide them to complete the essential steps for each stage in compliance needs.
Key Responsibilities:
- Own SP interaction to drive compliance program adoption while supporting them throughout the funnel
- Develop and execute strategic analyses that provide important insights into the business
- Monitor existing metrics and partner with internal teams to identify process and system improvement opportunities
- Provide prompt and efficient service to Amazon Selling Partners including the appropriate escalation of Sellers' issues
- Manage key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams
- Identify specific prospects/partners to approach, communicate the specific value proposition for their business and establish long-term, successful partnerships
About You
We are looking for an individual with a Bachelor degree, 0-3 years of relevant working experience and excellent communication skills in written and oral English. You should be comfortable with ambiguity, have strong attention to detail and be able to work in a fast-paced environment. Additionally, you should have advanced computer literacy in Microsoft Office applications, be creative and analytical problem solver with a passion for operational excellence and interested in e-commerce/online business.
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