Senior Cloud Infrastructure Engineer

Senior Cloud Engineer Role Summary: The Senior Cloud Engineer will develop, maintain and optimize cloud infrastructure that supports the Warehouse Management System (WMS) in production.

Primary Responsibilities:

• Deploy, configure and maintain Windows Server virtual machines within AWS.
• Provision, manage and optimize performance for SQL Server and PostgreSQL database instances.
• Plan and execute migrations of customer environments and databases across AWS instances and services.
• Support and maintain hybrid cloud environments, as well as web applications and serverless components.
• Ensure high availability for Windows-based applications delivered through Thinfinity VirtualUI.
• Proactively identify and implement cost-saving opportunities across the AWS infrastructure without compromising performance or reliability.

Production Operations and Reliability Engineering:

• Monitor the production environment to ensure optimal system uptime and performance across all customers.
• Implement automation solutions to support proactive maintenance, resource scaling, and incident response.
• Apply infrastructure-as-code principles for repeatable and reliable cloud deployments.
• Troubleshoot and resolve infrastructure, networking, and database issues affecting production systems.

Application Hosting and Optimization:

• Host and manage .NET applications (Web APIs, and ASP.NET apps) across IaaS, PaaS, and serverless environments.
• Host and manage legacy Windows applications in a virtual server environment.
• Evaluate and implement best-fit hosting strategies for components of the WMS stack.
• Support Windows Server environments, including maintenance updates and upgrading versions.
• Collaborate with development teams to align infrastructure with application architecture and release cycles.

Technical Development and Collaboration:

• Work closely with the Development Manager and DevOps teams to define cloud architecture and operational strategies.
• Develop and maintain documentation for environment configurations, processes, and recovery procedures.

Required Qualifications and Experience:

Education & Experience:

• 7+ years of professional experience in cloud infrastructure engineering, with a focus on AWS.
• Proven experience deploying and managing Windows Server environments in production.
• Strong experience in SQL Server and PostgreSQL database provisioning, performance tuning, and migration.
• Familiarity with hybrid cloud application delivery, including virtualized desktop or app streaming technologies (e.g., Thinfinity, Citrix) for legacy applications.
• Experience hosting .NET applications across IaaS, PaaS, and serverless AWS services (e.g., EC2, Lambda).
• Bachelor's degree in Information Technology, Computer Science, or related field (preferred).

Technical Skills:

• Proficiency with AWS services: EC2, RDS, CloudWatch, IAM, Systems Manager, Lambda, etc.
• Strong knowledge of Windows Server and remote access configurations.
• Familiarity with infrastructure automation tools (e.g., Terraform, CloudFormation, Ansible).
• Skilled in scripting and automation (e.g., PowerShell, Bash, Python).
• Experience with version control (e.g., Git) and CI/CD pipelines.
• Bonus: Experience with networking, firewalls, and secure cloud connectivity (e.g., VPC, VPN).

Desired Competencies:

• Cloud Reliability Engineering: Strong focus on uptime, redundancy, and system observability.
• Database Management: Skilled in the management and tuning of SQL Server and PostgreSQL in production environments.
• Automation-First Mindset: Proactively identifies opportunities to streamline and automate infrastructure operations.
• Cost-Conscious Mindset: Proactively identifies and implements opportunities to optimize cloud spend and improve operational efficiency.
• Production Ownership: Maintains a sense of ownership and responsibility over production system stability.
• Documentation and Process Discipline: Capable of producing clear, structured documentation for infrastructure and operations.

Impact of the Role:

This role is vital to ensuring the WMS platform remains reliable, scalable, and cost-efficient in production. By managing and modernizing the cloud infrastructure, the engineer will directly impact customer satisfaction, operational performance, and system resilience.