
Senior Knowledge Strategist
2 days ago
Job Description
We seek an experienced and innovative leader to establish and grow a Knowledge Management function within our Engineering division.
This role will play a pivotal part in creating a unified strategy for capturing, managing, and deploying knowledge assets to enhance engineering efficiency, customer experience, and operational excellence.
The ideal candidate will combine technical content expertise with knowledge management strategies, leveraging cutting-edge technologies such as augmented/virtual reality (AR/VR), centralized document systems, and data management tools.
Key Responsibilities:
- Develop and implement a comprehensive KM roadmap aligned with organizational goals.
- Build and maintain a centralized, scalable document/knowledge repository to manage engineering and customer-facing information assets.
- Oversee the creation and maintenance of technical content, including manuals, training materials, troubleshooting guides, and multimedia resources (videos, animations, exploded images, AR/VR assets).
- Ensure content is accurate, engaging, and accessible, addressing internal (engineering teams) and external (customer) needs.
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