Global Accounts Receivable Solutions Manager
5 days ago
About the Role:
The Global Accounts Receivable team is seeking a proactive and results-driven Receivables Product Manager to own the development and management of Accounts Receivable tools. This individual must be process-driven, detail-oriented, and possess extensive experience working closely with finance operations and technology teams.
Key Responsibilities:
- Oversight of the full product lifecycle, including research, planning, requirements gathering, roadmap development, and product launch.
- Translation of product strategy into actionable requirements for engineering teams, ensuring alignment with business goals.
- Strategic thinking and communication of complex ideas using data and analytics to drive decision-making.
- Development of an intake mechanism for tool feedback, enhancement requests, and production issues.
- Collaboration with cross-functional teams to manage project prioritization and ensure effective execution.
- Stakeholder management through regular engagement across all levels, businesses, and service centers.
- Partnership with technology teams to groom, prioritize, and execute the application roadmap while managing the backlog based on business impact.
- Security and efficiency are ensured by building, maintaining, and continuously reviewing/improving access and operational controls.
- Support for the migration of channels from legacy tools to new tools, ensuring thorough UAT and PVT.
- Ensuring the tools operate reliably to support global teams and align with operational needs.
- Development and maintenance of comprehensive documentation and process assets, providing support for training systems and operations users.
- Collaboration with the reporting team to define metrics, create reporting mock-ups, write requirements, and track reporting delivery.
- Identification of gaps in technology and work with teams to drive continuous improvement and innovation.
- Risk anticipation, measurement, and mitigation related to technology changes and their impact on operations.
- Management of project progress and provision of regular status reports to key stakeholders.
- Driving the adoption of AR tools through change management strategies, leveraging data to influence and support user engagement.
Requirements:
- 3+ years of product management experience
- Experience managing technical products or online services
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
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